329fe3fb9e
* Updated issue templates * Small change * Add labels and emojis * Added FUNDING.yml, pointing to docs * Fixed label for feature request template
61 lines
3.2 KiB
Markdown
61 lines
3.2 KiB
Markdown
---
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name: 🐞 Bug Report
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about: Report a reproducible bug for mailcow. (NOT to be used for support questions.)
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labels: bug, Needs triage
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---
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<!--
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Please DO NOT delete this template or use it for support questions.
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You are welcome to visit us on our community channels listed at https://mailcow.github.io/mailcow-dockerized-docs/#community-support
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For official support, please check https://mailcow.github.io/mailcow-dockerized-docs/#commercial-support
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-->
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**Prior to placing the issue, please check following:** *(fill out each checkbox with an `X` once done)*
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- [ ] I understand that not following or deleting the below instructions will result in immediate closure and/or deletion of my issue.
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- [ ] I have understood that this bug report is dedicated for bugs, and not for support-related inquiries.
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- [ ] I have understood that answers are voluntary and community-driven, and not commercial support.
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- [ ] I have verified that my issue has not been already answered in the past. I also checked previous [issues](https://github.com/mailcow/mailcow-dockerized/issues).
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## Summary
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<!--
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This should be a clear and concise description of what the bug is. What EXACTLY does happen?
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If applicable, add screenshots to help explain your problem. Very useful for bugs in mailcow UI.
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Write your detailed description below.
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Also mention on which commit/date your mailcow instance was last updated.
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-->
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## Logs
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<!--
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Please take a look at the [official documentation](https://mailcow.github.io/mailcow-dockerized-docs/debug-logs/) and post the last
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few lines of logs, when the error occurs. For example, docker container logs of affected containers.
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-->
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## Reproduction
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<!--
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It is really helpful to know how exactly you are able to reproduce the reported issue.
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Have you tried to fix the issue? What did you try?
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What are the exact steps to get the above described behavior?
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Screenshots can be added, if helpful. Add the text below.
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-->
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## System information
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<!--
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In this stage we would kindly ask you to attach general system information about your setup.
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Please carefully read the questions and instructions below.
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-->
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| Question | Answer |
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| --- | --- |
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| My operating system | I_DO_REPLY_HERE |
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| Is Apparmor, SELinux or similar active? | I_DO_REPLY_HERE |
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| Virtualization technlogy (KVM, VMware, Xen, etc - **LXC and OpenVZ are not supported** | I_DO_REPLY_HERE |
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| Server/VM specifications (Memory, CPU Cores) | I_DO_REPLY_HERE |
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| Docker Version (`docker version`) | I_DO_REPLY_HERE |
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| Docker-Compose Version (`docker-compose version`) | I_DO_REPLY_HERE |
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| Reverse proxy (custom solution) | I_DO_REPLY_HERE |
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- Output of `git diff origin/master`, any other changes to the code? If so, **please post them**.
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- All third-party firewalls and custom iptables rules are unsupported. *Please check the Docker docs about how to use Docker with your own ruleset*. Nevertheless, iptabels output can help us to help you: `iptables -L -vn`, `ip6tables -L -vn`, `iptables -L -vn -t nat` and `ip6tables -L -vn -t nat`.
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- DNS problems? Please run `docker exec -it $(docker ps -qf name=acme-mailcow) dig +short stackoverflow.com @172.22.1.254` (set the IP accordingly, if you changed the internal mailcow network) and post the output.
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